Privacy Policy for Climate Control

Last Updated: February 28, 2024

Introduction

Climate Control (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and safeguard personal information when you interact with our services, website, and mobile applications.

Information We Collect

We collect various types of personal information, including but not limited to:

1. Identifiers: Your name, email address, phone number, and other similar identifiers.
2. Account Information: Details related to your account, such as login credentials.
3. Usage Data: Information about your interactions with our website and mobile applications.
4. Communication Data: Correspondence between you and Climate Control, including emails and customer service inquiries.

How We Collect Information

We collect personal information through the following methods:

1. Directly from You: When you purchase products, contact us, complete surveys, or create an account.
2. Automatically: Through your use of our digital properties (website, mobile apps), including cookies and analytics tools.
3. From Other Sources: We may receive information from third parties or publicly available sources.

How We Use Personal Information

We use personal information for the following purposes:

1. Providing Services: To fulfill orders, process repairs, and manage customer accounts.
2. Communication: To respond to inquiries, provide customer support, and send relevant updates.
3. Improving Services: Analyzing usage patterns to enhance our offerings.
4. Legal Compliance: Complying with applicable laws and regulations.

Data Sharing and Disclosure

We may share personal information with:

1. Service Providers: Third-party vendors who assist us in providing services.
2. Legal Authorities: When required by law or to protect our rights.
3. Affiliates: Within our corporate group.

Your Rights

You have the right to:

1. Access: Request access to your personal information.
2. Correction: Correct any inaccuracies in your data.
3. Deletion: Request deletion of your information.
4. Opt-Out: Opt-out of marketing communications.

Security Measures

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, or alteration.

Changes to this Policy

We may update this Privacy Policy periodically. The latest version will be available on our website.

Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@climatecontrol.com.